Security

Security

Protection of personal information

The GeNAS/DGT spares no effort to ensure the privacy of personal information entrusted to us by customers. We abide by all laws and guidelines relating to personal information and we comply with the policies outlined below.

Storage and Management

Thorough storage and management measures are in place to prevent the leak or transmission to third parties of personal information entrusted to us by customers. Additionally, GeNAS has thorough measures in place for computer security to prevent unauthorized third party access and to ensure the protection of personal information.

Use of Personal Information

In principle, personal information entrusted to GeNAS/DGT by a customer will not be used for any purposes other than the provision of technical services. However, in the event that we commission work of our domestic or international business partners, only the information that is necessary to complete the commissioned work will be shared.
Should a public institution such as a court of law, police station, public prosecution office, or an associated institution require the disclosure of a customer’s personal information, we may disclose said information without consent from the customer.

Amendment and Deletion of Personal Information

GeNAS will immediately amend or delete personal information which has been provided by a customer following a request from said customer.

Management of research information related to the technical service

Storage and Management

Thorough storage and management measures are in place to prevent the outside transmission of any necessary information provided by customers, including sample information, the purpose of the analysis and the background of their research, and analysis results (hereafter referred to collectively as “research information”). Additionally, GeNAS has thorough measures in place for computer security to prevent unauthorized third party access and to ensure the protection of research information. Should a customer require a non-disclosure agreement, one can be concluded.

Use of Personal Information

Research information entrusted to us by a customer will not be used for any purposes other than the provision of technical services. Services may be commissioned of our domestic or international business partners, and in this case a non-disclosure agreement will be concluded with the business partner and appropriate management will be enacted to prevent leaks, unauthorized transmission or tampering.